Frequently Asked Questions about our Commercial Property Plans

A regular maintenance plan helps keep your customers comfortable. Our plan is customized to your property to help you avoid costly repairs and remove the stress and worry about staying up-to-date with required certifications. You’ll be free to concentrate on what you do best — running your business.

We service every kind of commercial property. Multi-family town homes, condos, apartments, office buildings, restaurants, warehouses, and factories. Give us a call to discuss how we can help maintain your specific building.

The Maintenance Matters service area covers Northeastern Illinois and Southeastern Wisconsin.

We believe in building relationships with our customers to get to know their property and be able to avoid costly repairs. As a Maintenance Matters member, your business will receive priority maintenance services including phone consultations with a technician and on-call emergency service.

The cost depends on your individual plan requirements. Every plan includes routine scheduled maintenance and assessment to create your Building Health Report. The specifics of the routine tasks to be performed will be determined after your initial assessment. Visit our Commercial Inquiry page to learn more.

Your first assessment is used to collect critical information about your property that we use to create a custom plan tailored to your specific needs.

We ask that you are present for the first assessment, so we can really understand your requirements and create the right plan to fit all your needs. We do not require you to be on-site for follow visits, as long as our technician has access to all areas of the property included in your maintenance plan.

NO! That’s the great part about our plan. We take care of all that for you.

Our customer portal is available to help you keep record of all the regular maintenance and any repairs done to your building. Records and pictures of all quarterly Building Health Reports and pictures of any repairs that have been made along the way can be easily accessed. Proper documentation is a valuable asset showing how well you have maintained your building.

We are available 24/7/365 to respond to emergency calls and mitigate the problem as quickly as possible.

Our goal is to have the same technician service your property, but due to scheduling and other unforeseen issues, this may not always be the case. However, a detailed Building Health Report will be created and saved to your files after every visit. This can be referenced by our technicians in the field, giving them all the information they need to properly and efficiently service your property.

Yes, let’s talk! We will work with you to help create the right plan at the right price for your particular building and budget!

We have gathered a team of trained professionals to take care of any job you need. No job is too small or too big!

Become a Member

Join the property owners who rely on Maintenance Matters to take protect their investment with regular preventative maintenance.