Maintenance Matters mark

Special Requirements for Multi-Family Properties

Multi-family properties: rental residences, multi-unit residential buildings or senior care facilities have unique needs as they are both commercial properties and have residential tenants. Partner with Maintenance Matters to keep the common areas and mechanicals in your buildings in optimal condition while keeping individual units well maintained. Our trained technicians specialize in commercial maintenance to ensure your property stays in good shape, is comfortable for residents.

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Multi-Family Properties – What is Included in Every Visit

Interior

  • Visually assess interior walls, ceilings, floors and windows for damage and signs of water infiltration.
  • Assess doors, closers, and hardware for proper operation.
  • Assess windows on floor level for damage and proper operation.

Exterior

  • Visually assess exterior walls for missing and/or damaged cladding.
  • Visually assess exterior caulking for windows, doors, expansion joints and dissimilar materials.
  • If applicable, visually assess the roof from the ground for damage.
  • Visually assess gutters, downspouts, scuppers and overflows for damage or obstructions.
  • Visually assess landscaping that is overhanging or encroaching onto the roof, walls, or foundation.
  • If applicable, assess decks, porch, and patio for damage.
  • Check operation of hose bibs in the summer.

Electrical

  • If applicable, test ground fault circuit interruption (GFCI) outlets for proper operation in kitchens and bathrooms.
  • Check light fixtures and switches for proper operation.
  • Replace burnt-out standard light bulbs with energy-efficient LED bulbs on ceilings and walls lower than ten feet.
  • Visually assess circuit breaker/fuse panel for tripped breakers, missing knockouts and missing cover screws.
  • Visually assess and test emergency lights and exit signs below 10 feet.

HVAC/Mechanicals

  • Check furnace and water heater gas supply lines and valves for leaks and proper operation.
  • If applicable, check furnace and water heater draft inducer motor operation.
  • Change furnace filter(s) once a quarter with a MERVE 10 standard filter in sizes 1x12x12, 1x12x24, 1x14x20, 1x14x24, 1x14x25, 1x16x25, 1x10x20. Nonstandard sizes will be an additional cost.

Plumbing

  • Test faucets for adequate hot and cold water pressure for sink(s), shower(s), bathtub(s) in bathroom(s), kitchen/ breakroom(s).
  • Visually assess plumbing for leaks/damage in bathroom(s), kitchen/ breakroom(s)..
  • Test sump pump motor operation and battery backup motor operation.
  • Check floor drain openings are clear and add water if P trap is dry.
  • Visual assessment of toilets for leaks/damage and test for proper operation.
  • Visual assessment and test sink, shower and bathtub drain(s) for adequate drainage.

Appliances/Other

  • Assess proper operation, leaks and damage of appliances in kitchen/breakroom and laundry room(no appliances will be moved).
  • Visually assess hand dryer(s) for damage and test for proper operation.
  • Assess that stalls/ bathroom fixtures are properly secured and operational.

Multi-Family Properties – Individual Units

Bathrooms

  • If applicable, test ground fault circuit interruption (GFCI) outlets for proper operation.
  • Check light fixtures and switches for proper operation.
  • Replace burnt-out standard light bulbs with energy efficient LED bulbs on ceilings and walls lower than ten feet.
  • From the ground, visually assess interior walls, ceilings, floors and windows for damage and signs of water infiltration.
  • Assess doors and windows on floor level for damage and test for proper operation.
  • Test faucets for adequate hot and cold water pressure for sink(s), shower(s), bathtub(s)
  • Visually assess and test sink, shower and bathtub drain(s) for adequate drainage.
  • Visually assess plumbing for leaks/damage in bathroom(s)
  • Visual assessment of toilets for leaks/damage and test for proper operation.
  • Assess bathroom fixtures are properly secured and operational.

Kitchen

  • If applicable, test ground fault circuit interruption (GFCI) outlets for proper operation.
  • Check light fixtures and switches for proper operation.
  • Replace burnt-out standard light bulbs with energy efficient LED bulbs on ceilings and walls lower than ten feet.
  • From the ground, visually interior walls, ceilings, floors and windows for damage and signs of water infiltration.
  • Assess doors, windows, and window screens on floor level for damage and test for proper operation.
  • Test faucet(s) for adequate hot and cold water pressure.
  • Visually assess and test sink(s) adequate drainage.
  • Visually assess plumbing for leaks/damage.
  • Assess for proper operation, leaks, and damage of appliances (no appliances will be moved).
  • If applicable, assess and Sanitize Garbage Disposal.

Living Areas

  • Check light fixtures and switches for proper operation.
  • Replace burnt-out standard light bulbs with energy efficient LED bulbs on ceilings and walls lower than ten feet.
  • From the ground, visually assess interior walls, ceilings, floors and windows for damage and signs of water infiltration.
  • Assess doors, windows, and window screens on floor level for damage and test for proper operation.

Basement/Laundry Room

  • From the ground, visually assess interior walls, ceilings, floors and windows for damage and signs of water infiltration.
  • If applicable, assess basement egress windows for proper operation and is clear of debris.
  • Check floor drain openings are clear and add water if P trap is dry.
  • Assess for proper operation, leaks and damage of appliances in laundry room (no appliances will be moved).
  • Test sump pump motor operation and battery backup.

HVAC/Mechanicals

  • Check furnace and water heater gas supply lines and valves for leaks and proper operation.
  • Change furnace filter(s) once a quarter with a MERVE 10 standard filter in sizes 1x12x12, 1x12x24, 1x14x20, 1x14x24, 1x14x25, 1x16x25, 1x10x20. Non-standard sizes will be an additional cost.
  • If applicable, check furnace and water heater draft inducer motor operation.

Appliances/Other

  • Assess for proper operation, leaks and damage of appliances in kitchen/breakroom and laundry room(no appliances will be moved).
  • Visually assess hand dryer(s) for damage and test for proper operation.
  • Assess that stalls/ bathroom fixtures are properly secured and operational.
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Additional Requested Services

Plumbing

  • Grease trap cleaning.
  • Water filters/reverse osmosis filters.
  • Flush hot water heater(s) annually.
  • Assess hot water or steam heat system.
  • Assess backflow prevention valve every 6 months or yearly.
  • Treat septic system quarterly to maintain bacteria balance.
  • Well pump and system assessment.
  • Annual well chlorination.
  • Annual water quality test.
  • Water softener salt delivery and stock.
  • Assess and sanitize garbage disposal.

HVAC

  • Assess/replace humidifier filter.
  • Assess dehumidifier.
  • Spring HVAC tune-up/cleaning.
  • Fall HVAC tune-up/cleaning.
  • Clean dryer vent(s).

Fire Prevention

  • Fire pump inspection.
  • Fire sprinkler system inspection.
  • Fire alarm system inspections.
  • Fire suppression system inspections.
  • Inspect fire escapes.

Exterior

  • Window washing.
  • Gutter cleaning.
  • Power washing decks/building/parking lot/roof.
  • Parking lot seal coating and restriping.
  • Weed/grass killer on sidewalk/parking lot.
  • Caulking.
  • Moving/cover patio furniture in or out for season changes.
  • Lawn sprinkler service/winterizing.
  • Septic Pumping.
  • Septic/drain tile jetting.
  • Well pump replacement.
  • Well chlorination.
  • Water quality test.
  • Water softener service/replacement.
  • Assess service fence/gates.
  • Garage door service/replacement.
  • Clean window wells of debris.

Interior

  • Caulking.
  • Faucet replacement.
  • Sink replacement.
  • Toilet replacement.
  • Clean water tank on toilet.
  • Dryer install/replacement.
  • Bathroom fixtures.
  • Light fixture/fan.
  • Appliance hookup/disconnection.
  • Remodeling projects.
  • Moving/assembling furniture.
  • HVAC tune up.
  • Duct cleaning.
  • Carpet/tile cleaning.
  • Tile/LVP install.
  • Hanging pictures.
  • Changing an outlet.
  • Replace washing machine water supply lines (should be done every 4 years).
  • All your building maintenance, emergency service and renovation needs!

Other

  • Check security camera.
  • Hard wired surge protector assessment.
  • Window washing.
  • Annual roof assessment.
  • Hood cleaning.
  • Waste grease removal.
  • Clean/change microwave recirculating filter.
  • Fence/gate assessment.
  • Visually assess storm water management systems are clear of debris and obstructions.
  • Visual assessment of the exterior sidewalks and parking lots for excessive damage/deterioration.
  • Visually assess and test overhead door(s), operators and sensors for proper operation and damage.

Take the First Step

Put your mind at ease with a well maintained multi-family property and tenants that are secure and comfortable.